Privacy Policy

Privacy policy

FeelTect is committed to protecting your privacy and the security of your data and information.

Definitions of data types

“Personal Data” means data that allows someone to identify or contact an individual, including, for example, name, address, telephone number, email address, as well as any other non-public information that is associated with or linked to any of the foregoing data.

“Health Data” includes the information that is collected from use of our Products and/or Services, such as patient sub-bandage interface pressures or patient leg circumferences.

“Protected Health Information (PHI)”  refers to individually identifiable health information created, received, or maintained in connection with the provision of healthcare.

“Anonymous Data” means data that is not associated with or linked to Personal Data within our system; Anonymous Data does not, by itself, permit the identification of individual persons.

 

Data We Collect

We collect and use Anonymous Health Data as described below. We do not collect Personal Data via the Tight Alright device, Tight Alright mobile application nor Tight Alright web application.

Anonymous Health Data:

• Our Products and Services will automatically collect Health Data, including sub-bandage interface pressures, device usage and performance data or patient leg circumferences when using our Products and/or Services.

• Patients, healthcare providers and healthcare plans may also provide us other Health Data in connection with the use of our Products and Services, including but not limited to information collected in the course of providing support or monitoring related to an individual’s use of the Products and Services, such as photographs taken by healthcare providers during in-person training, follow-up or support visits.

We do not collect Personal Data directly through our Products and Services. Where Personal Data is provided to us, for example, through account registration or customer support it is handled in accordance with this Privacy Policy and applicable law.

 

How We Use Your Data

We may disclose Anonymous Health Data to your healthcare provider(s) and/or healthcare plan(s), including sub-bandage interface pressures or patient leg circumferences.

We may use this Anonymous Health Data to:

• Provide the Products and Services to you.
• Measure, monitor, evaluate, repair and improve the performance of our Products and/or Services.
• We may share Anonymous Health Data, as applicable, with service providers, including without limitation third-party vendors or business partners that help us provide the Products and/or Services to you. These include vendors that provide us data processing, hosting, disaster recovery, telecommunication or other services. We do not provide Personal Data or Patient Data to third-party vendors or business partners.
• We may share Anonymous Health Data in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy or receivership, Anonymous Health Data may also be transferred as a business asset. If another company acquires our company, business or assets, that company will possess the Anonymous Health Data collected by us and will assume the rights and obligations regarding this data as described in this Privacy Policy and required by applicable laws and regulations.
• FeelTect may disclose Anonymous Health Data if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on FeelTect; (c) to protect or defend the rights or property of FeelTect, its Affiliates and/or its or their partners, customers or users; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Terms of Use.

We do not use your data for automated profiling or decision-making that produces legal or similarly significant effects.

 

HIPAA Compliance

Where applicable, FeelTect operates in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Health Data collected through our Products and Services is handled in a manner consistent with HIPAA’s requirements for the privacy, security, and breach notification of Protected Health Information.

FeelTect enters into Business Associate Agreements (BAAs) with covered entities and business associates as required under HIPAA. If you are a covered entity or business associate and require a BAA, please contact us at admin@feeltect.com.

 

GDPR Compliance

If you are in the European Economic Area (EEA) or United Kingdom, the following provisions apply in addition to the rest of this Privacy Policy.

Legal Basis for Processing We process data on the following legal bases:

• Legitimate interests to operate and improve our Products and Services
• Legal obligation to comply with applicable laws and regulations
• Consent where explicitly obtained for specific processing activities

Your Rights Under GDPR You have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”), where applicable
• Restrict or object to certain processing activities
• Receive your data in a portable format
• Withdraw consent at any time, without affecting the lawfulness of prior processing
• Lodge a complaint with your national data protection authority

Data Transfers Where data is transferred outside the EEA or UK, FeelTect ensures appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms.

Data Retention We retain Anonymous Health Data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. Where Personal Data is held, we retain it for the minimum period necessary.

To exercise any of your GDPR rights, please contact us at admin@feeltect.com.

 

Cookies and Tracking Technologies

Our website uses necessary cookies to ensure it functions correctly, and analytics cookies (via Google Analytics) to collect anonymous usage data that helps us improve our website and understand our marketing reach. No personal or health information is collected through cookies.

We use cookies and similar tracking technologies to ensure our website functions properly and to understand how visitors use our site. This section explains how we use these technologies and your choices regarding them.

What are cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

Our Use of Cookies
We respect your privacy. The law permits us to store cookies on your device only if they are strictly necessary for the operation of this site. For all other types of cookies, we require your consent.

You can manage your preferences, change, or withdraw your consent at any time through our Cookie Declaration, which is accessible on our website. When contacting us regarding your consent, please reference your consent ID and date.

We classify cookies into the following categories:

Strictly Necessary Cookies

These are essential for the website to function correctly. They enable basic features such as page navigation, security, and access to secure areas of the website. You cannot opt out of these cookies as the website cannot function properly without them.

Preference Cookies

These allow the website to remember information that changes the way the site behaves or looks, such as your preferred language or region.

Statistic Cookies

These help us understand how visitors interact with our website by collecting and reporting anonymous usage statistics. The information collected is used solely to improve website performance and user experience and does not identify individual users.

Marketing Cookies

We use these to collect anonymous, aggregated data about how visitors interact with our website. This includes information such as pages visited, referral sources, and general usage patterns. This data helps us understand the effectiveness of our marketing activity and ensure we are reaching the audiences who may benefit from our products and services. All data collected is anonymous, cannot be used to identify you, and does not include any personal or health-related information. We do not use these cookies to build individual profiles or target you based on your health status.

Third-Party Cookies
Some cookies on our site are placed by third-party services that appear on our pages. We do not control these cookies, and we recommend checking the relevant third-party’s privacy policy for more information.

Further Information
For more details about how we process personal data, your rights, and how to contact us, please refer to the main sections of this Privacy Policy

 

Third-Party Websites

The Tight Alright device, Tight Alright mobile application nor Tight Alright web application may contain links to third-party websites. When you click on a link to any other website or location and go to another site and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your Personal Data after you click on links to such outside websites. We encourage you to read the privacy policies of every website/application you visit. The links to third-party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

 

Data Security

FeelTect is committed to protecting the security of all collected data. We use a variety of industry-standard security technologies and procedures to help protect collected data from unauthorized access, use or disclosure. Data is stored, disclosed and used in compliance Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and General Data Protection Regulation (“GDPR”) (EU) 2016/679 as required. No method of transmission or method of electronic storage is 100% secure, however. Therefore, while FeelTect uses reasonable efforts to protect collected data, FeelTect cannot guarantee its absolute security.

In the event of a data breach that affects your rights or freedoms, FeelTect will notify affected individuals and relevant supervisory authorities in accordance with applicable law, including within 72 hours where required under GDPR.

 

Children’s Privacy

Our Products and Services are not directed at individuals under the age of 13, or under the applicable age of digital consent in your jurisdiction. We do not intentionally gather data from individuals who are under the age of 13. If a child under 13 submits data to FeelTect and we learn that the data is from a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any from a child under 13, please contact us at admin@feeltect.com

 

Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your collected data by posting notice of the changes on our website (www.feeltect.com). Any changes to this Privacy Policy will be effective upon thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of our Products and Services. Continued use of our Products and/or Services, following notice of such changes, shall indicate your acknowledgment of such changes and agreement to be bound by such changes.

 

Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or your data rights, please contact:

FeelTect Ltd. Email: admin@feeltect.com Website: www.feeltect.com